MrQ: in their own words

We spoke previously about our project with MrQ, and in truth the headline hasn’t changed:

By implementing ClearStake within a smart, customer-centric process, MrQ has increased the completion rate for financial risk checks to 55%.

Yes, that’s right: 55%. More than half. We’ll be releasing a full online case study in the near future (don’t worry, you won’t miss it), but in the meantime we felt you might want to hear from the team at MrQ themselves. After all, there’s no substitute for hearing from the people using the product to solve the challenges that ultimately face every operator.

First up, Savvas Fellas, CEO and Founder, discusses precisely how ClearStake fitted into MrQ’s vision, the superb results MrQ has witnessed, and some of the opportunities that the ClearStake platform opens up for the business:

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And second (but definitely not least!) Claudia Farrugia, Head of Operational Compliance, talks about the ways in which ClearStake makes her life, and the life of her team, a whole lot easier. Everyone knows compliance is a tough job: Claudia explains just how tough, and how the integration of ClearStake has made the financial risk journey a whole lot easier for everybody involved:

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We kept the videos short and sweet, but we hope the message is clear. As a product, and as a team, ClearStake is delivering, right now, for UK operators. If you’re still losing more than 50% of your players when asking them to complete financial checks, you know what to do.

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